Pro-Invent Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using contacting us, then you can be assured that it will only be used in accordance with this privacy statement.
The Happy Tenant Company Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect and process the following information:
- Full name, contact number and address information including your email address that you or your chosen property agent provide by registering or by filling in forms on our site www.pro-invent.co.uk (our site), contacting us by phone or email. This includes information provided at the time of subscribing to any services we offer, downloading information posted on our site, posting material or requesting further services.
- Demographic information such as postcode, preferences and interests.
- Other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the site, IP address and standard web log information.
- Other information relevant to customer surveys
- If you contact us, we may keep a record of that correspondence.
- What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Below is a list of third party cookies used on this website, the purpose of the cookie and how to remove them.
We would like to draw your attention to the fact that The Happy Tenant Company website now carries embedded ‘share’ buttons to enable users of the site to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. The Happy Tenant Company Limited does not control the dissemination of these cookies and you should check the relevant third party website for more information about these. ShareThis.com Twitter.com Facebook.com
Links to other websites
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
The information you provide to us will be held on our computers and may be accessed by any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. We may also use your information to send you offers and news about our services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.
We may also pass your information on to any successor or potential successor in title to our business and suppliers that process data on our behalf both in the United Kingdom and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic purposes.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Access to information
The Data Protection Act 1998 (the Act) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
If you have any concerns, please contact
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